Got a real winner this morning

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Got a real winner this morning

Post by smoken340 on Thu Jul 02, 2015 10:26 am

Took the Duster out for a cruise this morning. As I was driving I spot a NAPA parts store, figuring that I received a thermostat housing from Giles (Gazoo), I thought that I should pick up a gasket, so I could change it. I walk into the store and all the sales guys are busy except one. This fellow appeared to be in is very early teens. He says can I help you sir, I approach the counter and tell him that I would like a thermostat gasket for a 1972 Plymouth Duster. He looks at me and then says what's a Plymouth, I've never heard of one. Another older fellow tells him it's a Chrysler product. So the kid goes to the computer, and then tells me that Plymouth, couldn't have made a Duster, because his computer doesn't list them. After a few minutes one of the older guys goes in the back comes back gives me a gasket no charge for it, because of my experience with the kid.

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Re: Got a real winner this morning

Post by GONEFISHIN' on Thu Jul 02, 2015 5:33 pm

gotta love REAL customer service  bounce

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Re: Got a real winner this morning

Post by Gazoo on Thu Jul 02, 2015 6:40 pm

LOL, I'm not surprised to hear that.
Would I have thought about it, I'd have thrown in a gasket, I have many of them laying around.

But I can't blame the kids either, they have no elder guys to show them, like we had the opportunity to.
Granted, many of them, just don't care also.

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Re: Got a real winner this morning

Post by Coronet 500 on Thu Jul 02, 2015 8:06 pm

Hopefully the young fella has learned something he can use for the next time.

I have a friend scraping a 1989 Ford which I will be getting the 351w V8 for my Mustang son.

Someone asked me why I'd want it and I had a realization that it's 26 yrs old and it would be like when I was say 20 I'd be getting a 1952 vintage engine. At that moment I again felt my age and these things are becoming antiques like me.

How time flies!

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Re: Got a real winner this morning

Post by blown motor on Mon Jul 06, 2015 3:18 pm

Can't blame the kid, he's never been exposed to them. Like Gazoo said, hopefully he's learning.

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Re: Got a real winner this morning

Post by smoken340 on Mon Jul 06, 2015 3:26 pm

In a way I don't blame the kid. However he should be smart enough not to tell someone that Plymouth didn't make a Duster, because he computer doesn't show it. I actually blame NAPA. for putting someone in a position who doesn't know cars. What's going to happen if someone in the future goes in looking for something for a Pontiac or Oldsmobile, Is he going to tell them that these cars don't exist either ?

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Re: Got a real winner this morning

Post by petnic01 on Wed Jul 15, 2015 10:08 am

I believe all of the NAPA stores are tied into the same server for searching/sourcing. The kid probably didn't know how to spell Plymouth and search it

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Re: Got a real winner this morning

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